![]() Social dialogue plays a significant role in developing joint strategies by the social partners to improve utility services, with the common goal of extending access to services to all communities, enhancing efficiency of delivery and reviewing tariffs and other sources of income collection. Adequate staffing levels and training in the use of new technologies are important for ensuring efficiency and safety in the workplace. These have impacted job security and working conditions in the sector. Increased competition in the utilities sectors in recent years has entailed changes in regulatory frameworks and ownership structures of enterprises, in addition to business diversification. Governments are ultimately responsible for ensuring reliable universal access of service under accountable regulatory frameworks. Quality utilities are a prerequisite for effective poverty eradication. Utilities (water, electricity and gas) are essential services that play a vital role in economic and social development. Utilities (water, gas, electricity) sector Transport (including civil aviation railways road transport). ![]()
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